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Privacy Policy

Last updated 8 November 2026

1. Who is responsible

The controller of your personal data (the "data controller" under the GDPR and the KVKK, Türkiye's personal data protection law) is MorbidBear, Kocaeli, Türkiye, Türkiye. Contact: mobear.dev@gmail.com.

2. What we collect

Account: when you sign in with GitHub or Google we receive your verified email address and the provider's account id. We never receive a password. You also give us a display name.

Your work: your workspaces, projects, prompts, the images you make and upload, and the API keys you create (stored hashed).

Billing: your credit history, your plan and a Paddle customer reference. Paddle holds your card and billing details; we do not see your card.

Technical: the IP address and browser details in server and access logs, job and API request logs, and error reports.

Analytics, only if you accept: page views and a few events, described in the Cookie Policy.

If you disconnect GitHub or Google in Settings, we delete that provider's link (its account id) from your account. Signing in again with that provider and the same email links it again. You can't disconnect your last sign-in method.

3. Why we use it, and on what legal basis

Where the GDPR applies to you (you are in the EU or UK), each purpose rests on a basis in Article 6. Under the KVKK the equivalent bases are in Article 5.

PurposeDataGDPR basisKVKK basis
Run your account, projects and generationAccount, your workContract (Art. 6(1)(b))Necessary to perform a contract (Art. 5(2)(c))
Take payment, keep tax and billing recordsBilling, accountContract; legal obligation (Art. 6(1)(b), (c))Contract; a legal obligation (Art. 5(2)(c), (ç))
Keep the service secure, prevent abuse and fraud, fix errorsTechnical, logs, error reportsLegitimate interests (Art. 6(1)(f))Legitimate interests (Art. 5(2)(f))
Answer your messages, copyright notices and requestsAccount, your messageLegitimate interests; legal obligationLegitimate interests; a legal obligation
Measure which pages help people get startedAnalytics dataConsent (Art. 6(1)(a)), only after you acceptExplicit consent (Art. 5(1))

4. Training and automated decisions

We do not train or fine-tune any model on your prompts, images or outputs, and the providers below are bound not to either. We make no decisions about you by automated means that have legal or similarly significant effects.

5. Who processes it, and where

We use these companies to run SpriteDock. Where one is outside the European Economic Area or Türkiye, the transfer relies on the safeguard shown; you can ask us for a copy of the relevant clauses.

CompanyWhat it doesCountryTransfer basis
falRuns image and video generation models on your prompts and imagesUnited StatesStandard contractual clauses
AnthropicRuns the painter model on your prompts and imagesUnited StatesStandard contractual clauses
RunPodRuns the drawing model on GPU serversUnited StatesStandard contractual clauses
Cloudflare (R2)Stores your images and files, and backupsUnited States (storage region as we configure it)Standard contractual clauses
HetznerHosts our servers and databaseEuropean UnionNone needed inside the EEA; standard contractual clauses for transfers on to Türkiye
PaddleMerchant of record: takes payment, tax and invoices, and handles refundsUnited KingdomUK adequacy decision (EU); standard contractual clauses (Türkiye)
GitHubVerifies your sign-in if you choose GitHubUnited StatesStandard contractual clauses
GoogleVerifies your sign-in if you choose GoogleUnited StatesStandard contractual clauses
Google Analytics (via Firebase)Analytics, only after you acceptUnited StatesStandard contractual clauses
SentryReceives error reports from our serversUnited StatesStandard contractual clauses

6. How long we keep it

We keep each kind of data only as long as shown here.

DataKept for
Account, projects and stored imagesUntil you delete them or your account; then purged from our database and storage within 30 days
Prompts saved in a project (on a reference, frame or gallery asset)As long as that project or item exists; deleted with it
Job records (including the prompts and settings a job ran with) and API request logs30 days
Server and access logsKept in a size-limited rotation (at most 50 MB per service) that overwrites the oldest entries
Cost and usage records (which model ran, when and at what cost; no prompts or images)Kept with the billing records
BackupsUp to 8 weeks, so data you delete is gone from backups within about 60 days
Billing and credit ledgerAs long as tax and accounting law requires
Google Analytics data14 months

7. Your rights

You can ask us to tell you what we hold about you, to correct it, to delete it, to limit or object to our use of it, to give you a copy you can move, and, where we rely on consent, to withdraw it at any time. Under the KVKK you have the matching rights in Article 11. Email mobear.dev@gmail.com; we answer within one month (KVKK: thirty days). You can delete your account yourself from Settings.

You can complain to the data protection authority where you live or work in the EU, or to the Personal Data Protection Board (KVKK Kurul) in Türkiye. We would be glad to hear from you first.

8. Children

SpriteDock is for people aged 16 and over. We do not knowingly collect data from anyone younger; if we learn we have, we delete the account. If you think a child has signed up, tell us.

9. Deleting your data

Deleting your account can't be undone. It deletes your projects and stored images, removes your API keys and invites, ends your sessions, unlinks your sign-in methods, drops your display name and cancels your subscription with no refund for the current period. Starting a deletion first revokes your API keys, invites and other sessions, even if the deletion is then refused (for example because a job is running or the subscription could not be cancelled).

What we keep: the account record stays, with your email address replaced by a hash of it and no name, so records that refer to your account still resolve. Credit and billing records stay too. Credits you spent in someone else's workspace stay in its history, shown as "deleted user".

The free trial is recorded under a hash of your email address, which is how the same address can't claim it twice. Our credit history cannot be edited, so for an account created before we started hashing, the record of its free trial still holds the email address in readable form, and we cannot rewrite it.

10. Security

Data is encrypted in transit, API keys are stored only as hashes, and access to our servers is limited. No system is perfectly secure; if a breach affects you we will tell you and the authorities as the law requires.

11. Changes

If we change this policy in a way that matters, we will tell you by email or in the app before it applies. The date at the top shows the latest version.

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